The Peony

At iSeeU Designs, we are committed to providing you with a seamless shopping experience, including reliable shipping services. Please take a moment to review our shipping policy below.

**Shipping Timeframe:**

We aim to deliver your order within 7 to 14 business days from the date of purchase. Please note that this timeframe may vary depending on factors such as product availability, destination, and shipping method.

**Free Shipping:**

We are pleased to offer free shipping on all orders, regardless of the order value or destination. Enjoy the convenience of having your items delivered to your doorstep without any additional shipping charges.

**Order Tracking:**

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its arrival date.

Contact Us:

For any inquiries regarding your order, shipping status, or other concerns, please feel free to contact us at info@iseeudesigns.com. Our dedicated customer support team is here to assist you and ensure that your shopping experience with us is nothing short of exceptional.

**Shipping Restrictions:**

Please note that certain products may be subject to shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be clearly indicated on the product page, and additional shipping charges may apply.

**Returns and Exchanges:**

For information regarding our returns and exchanges policy, please refer to our Returns Policy page.

**Questions or Concerns:**

If you have any questions or concerns regarding our shipping policy or any other aspect of your shopping experience, please do not hesitate to reach out to us. We value your feedback and are committed to ensuring your satisfaction.

Thank you for choosing iSeeU Designs for your creative needs!

FLOWER ARTISTS

Welcome to iSeeU Designs, where creativity knows no bounds and imagination takes center stage. We are more than just a design studio—we're a passionate team of visionaries dedicated to bringing your ideas to life through compelling design and innovation.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@iseeudesigns.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@iseeudesigns.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@iseeudesigns.com.

We accept cards with MasterCard, Visa, Apple Pay, Paypal and American Express, Amazon,Discover, Meta Pay, Google Pay.

We Are committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

Debit at the dispatch of your order
If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will be debited when we dispatch your order.

If your card transaction isn’t approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.